system with Windows and PGP Desktop/Symantec Encryption Desktop installed and. \n\ninclude(\"host_details.inc\") \ninclude(\"version_func.inc\") \n\ncpe_list = make_list(\"cpe:/a:symantec:pgp_desktop\", \"cpe:/a:symantec:encryption_desktop\") \n\nif(!infos = get_app_version_and_location_from_list(cpe_list:cpe_list, exit_no_version:TRUE))\n exit(0) \n\nvers = infos \npath = infos \n\nif(version_in_range(version:vers, test_version:\"10.0\", test_version2:\"10. As the title states, Ive had 3+ users do a hard shut down, then reboot.